COMPLAINTS BY STUDENTS/PARENTS
Usually, student or parent complaints or concerns can be addressed simply – by a phone call or a conference with the teacher. For those complaints and concerns that cannot be handled so easily, the State Department of Education has adopted a standard complaint policy. In general, a parent or student should first discuss the complaint with the school principal. If unresolved, a written complaint and a request for a conference should be made to the Complex Area Superintendent. If still unresolved, the district provides for the complaint to be presented to the State Superintendent.
The purpose of this policy is to secure a prompt and equitable resolution of the student or parent complaint at the lowest possible administrative level. All student or parent complaints shall be presented in accordance with the following policy:
1. Conference with teacher.
2. Conference with school principal/vice principal.
3. Conference with Complex Area Superintendent
4. Conference with State Superintendent.