Complaints by Students/Parents
Usually, student or parent complaints or concerns can be addressed simply – by a phone call or a conference with the teacher. For those complaints and concerns that cannot be handled so easily, the State Department of Education has adopted a standard complaint policy. In general, a parent or student should first discuss the complaint with the school principal. If unresolved, a written complaint and a request for a conference should be made to the Complex Area Superintendent. If still unresolved, the district provides for the complaint to be presented to the State Superintendent.
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The purpose of this policy is to secure a prompt and equitable resolution of the student or parent complaint at the lowest possible administrative level. All student or parent complaints shall be presented in accordance with the following policy:
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Conference with teacher.
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Conference with school principal/vice principal.
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Conference with Complex Area Superintendent
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Conference with State Superintendent.